Service & Support
We are here for you — also in person.
Our trained service team offers fast response times and professional support. In our service workshop, we carry out repairs and overhauls.
We are also happy to provide you with loan equipment for the interim period free of charge, so you can continue your daily business operations as usual.
If you have any questions or problems, please do not hesitate to contact our service team:
Phone: +49 (0)155 60 43 69 58
Email: support@selectpack.de
Our Service Excellence for you!
Service Promise: Replacement Machines in Case of Failure
In the event of a malfunction-related downtime, we guarantee to provide you with a replacement machine as quickly as possible and free of charge, within the 12-month warranty period after purchase. This ensures that your packaging processes continue to run smoothly even in the event of a breakdown, allowing you to carry on your business operations without major interruptions.
Maintenance Services and Fast Repairs
Our support also includes comprehensive maintenance services and fast repairs. We offer regular maintenance packages to help keep your machines in perfect working condition. Should a repair be required, we ensure it is carried out as quickly as possible to avoid unnecessary downtime.
Our technical support hotline is available to assist you immediately with any technical issues and to find solutions. If needed, we will promptly send a technician to your site to resolve the problem on-site.